Effective Date: 09/29/2025
Last Updated: 09/29/2025

Brothers Auto Perfection, Inc. ("we," "our," or "us") operates the website brothersautoperfection.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Service, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information:

• Name and contact information (phone number, email address, mailing address)
• Vehicle information (make, model, year, VIN when necessary for services)
• Service preferences and history
• Payment information (processed securely through third-party payment processors)
• Appointment scheduling information
• Communication records (emails, phone calls, text messages)

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• Providing and maintaining our auto care services
• Processing appointments and service requests
• Communicating with you about services, appointments, and updates
• Processing payments and managing billing
• Improving our website and services
• Sending promotional materials and service reminders (with your consent)
• Complying with legal obligations
• Protecting against fraud and ensuring security

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

We may share information with trusted third-party service providers who assist us in:

• Payment processing (credit card processors)
• Appointment scheduling systems
• Email communication services
• Website hosting and maintenance
• Insurance verification when required

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Emergency situations involving safety

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission (SSL encryption)
• Restricted access to personal information
• Regular security assessments
• Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, contact us using the information provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records may be retained for warranty purposes and legal compliance. Marketing information is retained until you opt-out or request deletion.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Brothers Auto Perfection, Inc.
3014 Riverdale Ave.
Bronx, NY 10463
Phone: 718-971-1382
Website: brothersautoperfection.com

For privacy-related inquiries, please include "Privacy Policy" in the subject line of your communication.